Casualty Claim Investigations

At Vector Insurance Services, LLC we pride ourselves on the investigation of casualty claims.  Casualty is where we cut our teeth in this business. We’re experts in on-site investigation, with​​ training and certification on the various tools and instruments we use to find the facts about your case.  We take great pride in our investigations, which we believe to be the best in the business. We’re experts in traffic accident reconstruction.  You will not find better equipped and trained investigative personnel with a more intricate knowledge of the claims process anywhere in the country.

We have extensive experience investigating and handling the following lines:

General Liability – We’ll investigate the facts and the legal duties owed to the respective parties, when and if there were any breaches, what those breaches allegedly caused and if the damages are legitimate.  

Auto Liability – Our specialty is rapid response 18-wheeler accidents and we’re highly proficient at auto accidents, vehicular/pedestrian accidents,   motorcycle accidents, pedal cyclist accidents.  You won’t find better work product in the industry.

Products Liability – We’ll investigate the product, the way it was used, how it was maintained and how the accident or mechanism of injury occurred.  We leave no stone unturned.

Premises Liability – We’ll precisely document your scene and investigate any alleged defects or unreasonably dangerous conditions and we’ll determine the temporal component between notice and corrective measures. In addition to trips, slip and falls, we’ve got extensive experience in investigating inadequate security, as well as stairway, walkway and lighting defects.  We’re proficient with drag sleds and tribometers and can accurately assess the frictional coefficients of the surfaces in your facilities.

For restaurant and food prep claims, we’re experienced in investigating the way food is procured, stored, prepared and served.

Aviation – We can help you clear up the uncertainy around fixed wing and balloon claims. 

Governmental & Municipality – We have extensive experience in handling claims arising from governmental operations, including: eminent domain, police  and emergency response vehicular accidents, police and emergency response property damage claims, police officer involved shootings, excessive force / brutality claims,  jail  claims.

Construction & Design Defect – We’ll utilize Total Station and 3D scanning to document exactly where your structure failed, displays instabiliy or defect in order to sort out why it failed and to help you resolve your structural collapse and/or defect of commercial, residential and public buildings as well as roadway and levee defects.

Medical & Nursing Home Malpractice – We’ll interview witnesses, pore over medical records and treatment rendered and help you get to the bottom of what, exactly, happened in your loss and whether or not it results from accepted treatment and diagnostic norms.

Fraudulent or staged claims – Our personnel have extensive experience ferreting out fraud and were instrumental in uncovering a staged accident ring in Coushatta, La., which resulted in the involvement of the NICB, FBI and the US Attorney’s office.  More than 60 indictments and nearly 40 convictions resulted from our initial work on the case.

Our casualty claims investigations are greatly influenced by Pat Magarick’s “Successful Handling of Casualty Claims.” and “. The Casualty Investigation Checklist.”   While Mr. Magarick’s book has been updated numerous times since it was first published in 1955, we believe the principles and concepts contained therein to still be fundamental to this industry.